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Privacy Policy

Lil Tire Shoppe respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

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1. Information We Collect

We may collect the following types of information when you contact us, schedule service, request a quote, or visit our website/social pages:

Personal Information

  • Name

  • Phone number

  • Email address

  • Vehicle information (make, model, year, tire size, etc.)

  • Billing or payment-related details (if applicable)

Service Information

  • Appointment details

  • Service history

  • Notes related to your vehicle or service needs

Website & Device Information 

If you visit our website, we may collect:

  • IP address

  • Browser type

  • Pages visited and time spent on the site

  • Device type
    This information is typically collected through cookies or similar tracking tools

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2. How We Use Your Information

We use your information to:

  • Schedule and manage appointments

  • Provide tire services, repairs, or quotes

  • Communicate with you about your service (updates, reminders, follow-ups)

  • Improve our customer service and operations

  • Maintain business records for accounting and legal purposes

  • Respond to questions, messages, or customer requests

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3. How We Share Your Information

We do not sell your personal information.

We may share your information only when necessary, such as:

  • With service providers who help us operate our business (ex: payment processors, scheduling platforms, website hosting)

  • If required by law, legal process, or government request

  • To protect our rights, property, or safety, or the safety of others

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4. Payment Information

If you make a payment through a third-party processor (such as Square, Stripe, PayPal, or similar), your payment details are handled securely by that provider. Lil Tire Shoppe does not store full credit card numbers.

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5. Cookies and Tracking (Website Use)

If our website uses cookies, they may be used to:

  • Help the website function properly

  • Understand how visitors use our site

  • Improve the overall user experience

You can disable cookies in your browser settings, but some website features may not work properly.

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6. Your Choices and Rights

You may request to:

  • Review the personal information we have about you

  • Correct inaccurate information

  • Ask us to delete your information (where allowed by law)

  • Opt out of promotional messages at any time

To make a request, contact us using the information below.

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7. Data Security

We take reasonable steps to protect your personal information from unauthorized access, misuse, or disclosure. However, no method of online transmission or storage is 100% secure, so we cannot guarantee absolute security.

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8. Children’s Privacy

Lil Tire Shoppe does not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

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9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

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